shipping + returns

Shipping Information
We offer domestic + international shipping, in store pick-up, and free local delivery for Southbay residents.

Domestic Shipping via UPS Ground & UPS 2nd Day Air International Shipping via DHL Express

Once shipped, we are not responsible for lost or stolen packages. 

Please note that online orders placed after 6:00pm PST will not be shipped out until the next business day.

For all non-expedited orders, please allow up to 2 days shipping/handling time.

In Store Pick Up - Orders are available for pick up at our stores daily from 10-6 pm.

Free Local Delivery - We offer local delivery service to local Southbay residents. 

 

Online Return Policy 

Item(s) must be returned to the store within 14 days of delivery date for a full refund. For items received past the 14 day threshold, we will offer exchange or store credit only. Shipping costs will not be refunded for any purchase and the buyer is responsible for all return shipping costs. Returned merchandise must have the original tags attached, show no signs of wear and must be in excellent selling condition. We have the right to refuse any returns that do not meet our resale standards.  ALL SALE ITEMS AND INTIMATES ARE FINAL SALE. 

**We are not responsible for lost or stolen
packages. 

All returns can be mailed back to: 135 Pier Ave, Hermosa Beach, CA, 90254  

We do not offer price adjustments.