shipping + returns

Shipping Information

We offer domestic + international shipping, in store pick-up, and free local delivery for South Bay residents.

Domestic Shipping via UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, & UPS Next Day Air

International Shipping via UPS Worldwide Expedited, UPS Worldwide Express Plus, UPS Worldwide Express, & UPS Worldwide Saver

In Store Pick Up - Orders are available for pick up at our stores daily from 10-6 pm.

Free Local Delivery - We offer local delivery service to local South Bay residents. This area includes the cities of Hermosa Beach, Manhattan Beach, and Redondo Beach. 

* Once shipped, we are not responsible for lost or stolen packages. 

* Please note any online shipping orders placed after 11 AM PST will not be shipped out until the next business day!

* Any online orders placed after 5PM PST will not be fulfilled until the next day

 

Online Return Policy 

Items must be returned to the store within 14 days of delivery date for a full refund. For items received past the 14 day threshold, we will offer exchange or store credit only. Shipping costs will not be refunded for any purchase and the buyer is responsible for all return shipping costs. Returned merchandise must have the original tags attached, show no signs of wear and must be in excellent selling condition. We have the right to refuse any returns that do not meet our resale standards.  ALL SALE ITEMS AND INTIMATES ARE FINAL SALE. 

All returns can be mailed back to:

135 Pier Ave, Hermosa Beach, CA, 90254

 

We do not offer price adjustments.